Dunkin' Donuts

Reviews about Dunkin' Donuts

• 1 / 5

  By Ertugrul Dur
  I work couple miles here as a night-shift system administrator. Because I work at night, having a 24 7 open dunkin donuts was a real joy, until I came to this location.
  
  Yesterday I asked for an everything-bagel with butter. The butter was dripping everywhere. Thought the guy in the teller, presumably of Indian descent, was in bad mood so I said ok it could happen and let it slide. I again decided to try today and oh boy did i get angry. This time I opened the bagel to examine and only half of it had butter; the other completely dry. Let alone the bagel itself was squished as if someone sat on it. When I asked him to put extra butter which i paid for, he gets pissed and puts a ton of butter. I open it, disappointed ask him, (the tall indian guy) would you eat this? Honestly? He says you asked for extra butter, as if doing it out of spite. I said take it, he said why, I said I dont want the money, you can keep the money. Before I left he poured the 2 coffee holders out of the drive thru window I was still there as if taking his anger on me when i should be the one thats angry. How hard is it to make a goddamn bagel with butter? How hard is it to be nice to your customers? I DIDNT ask for extra butter as a favor. I paid for it only to return it back after you literally cursing at my face putting an entire box full of butter in there. I would not wish anyone to go to this dunkin donuts not even my worst enemy.
  
  To managers: For the past two days, I have experienced such rude treatment from one of your tellers that I refuse to tolerate it any longer. Each time I try to make a transaction through him, he acts as though I were an annoyance.
  
  I trust that you will speak to him about polite customer service. If he continues to have this attitude, I will make sure to pursue this to exercise the limits of my right as a customer, not to mention the 4 dollars you owe. Customers are not an annoyance; we are the ones who pay his salary.
  March 11, 2017
• 5 / 5

  By Anthony Campos
  Good DD to go to. Great staff. Coffee is good & their sandwiches. Has drive threw.
  July 25, 2016